PRIVACY POLICY
Editha Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and retain your information when you use our website https://edithainc.com or purchase from us.
Information We Collect: We collect information you provide directly, including your name, email address, billing address, shipping address, phone number, and payment details when you place an order or contact us. We automatically collect technical information when you visit our website, including IP address, browser type, device type, operating system, pages viewed, referring URL, and general geographic location.
Purpose of Collection: We collect and use your information to process, fulfill, and ship your orders, verify customer identity and prevent fraudulent transactions, communicate with you regarding your orders and provide customer support, maintain transaction records for order verification and dispute resolution, comply with applicable legal and regulatory obligations, and improve our website and services.
Transaction Records: We retain detailed records of all transactions, including order information, payment confirmations, customer communications including emails, text messages, and call records, shipping and tracking data, delivery confirmations, and IP addresses. These records are maintained for the purposes of order fulfillment, fraud prevention, and dispute resolution, and may be disclosed to payment processors, card networks, or financial institutions in connection with chargeback or payment dispute proceedings.
Data Sharing: We do not sell, rent, or trade your personal information. We share your information only with third-party service providers who assist us with payment processing, order fulfillment, shipping, and fraud prevention. These providers are contractually obligated to use your information solely for the purposes we specify and to maintain appropriate security measures. We may also disclose your information when required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Editha Inc., our customers, or others.
International Data Transfers: Our business operates from Canada. Your personal information may be transferred to and processed in Canada or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Cookies: We use cookies to operate our website, analyze usage, and improve your experience. You can control cookie settings through your browser. Disabling cookies may limit certain website functionality.
Data Security: We use SSL encryption and industry-standard security measures to protect your information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to support transaction verification and dispute resolution. Transaction records are retained for a minimum of 18 months.
Third-Party Links: Our website may link to third-party websites. We are not responsible for their privacy practices.
Changes: We may update this policy at any time. Changes will be posted on this page with a revised effective date.
Contact: edithainc@gmail.com